Customer Testimonials
I just got a used 2023 ford bronco thanks to Ross for the smooth and easy deal would definitely recommend getting a vehicle here!
Been working with Nye Ford parts & service for over 20 years and they do a great job!
Alex did a great job getting me into my 2025 Escape! Go see him for an easy car buying experience!
Keri is a pleasure to interact with when getting service work done on my ford maverick. Her knowledge and ability to multitask is awesome. Big shout out to you Keri!!
The people who worked on my truck and who helped me get my truck in to get serviced did an amazing job. I am super happy with how the handled everything.
We had delt with a major truck issue and Jeff Socha was amazing in helping us quickly clear it up and get us into a brand new truck!! Thanks for all the help!!
Keri and the nye service team were amazing! They stayed in contact thru the whole process , and made sure everything was perfect! Great experience! Thank you!!!
We had a deal in place for a used Ford Explorer that went south after the finance manager jerked us around on the interest rate. The salesman (Alex) was entirely understanding and honorable about the situation. He refunded our deposit without any issue and even wished us well on our new vehicle with another dealer despite the fact that this was not his fault. We would give Alex another shot in the future.
Alex and Matt were great through our entire shopping experience. We originally came to test drive and left with a new vehicle. They were knowledgeable and accommodating without feeling like they were pushy salesman. Thank you!!
Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall.
Alex did a great job with my new F150. Thanks
The team at Nye ford did a great job walking me through and setting up my first new ford. Alex, Steve and Matt work well together!
Both Keri and Chris were fantastic with all my concerns. Handled all my issues very professionally and went above and beyond.
Went there and got a new ford escape and Alex was great
Alex was great to work with in purchasing a used truck at a fair price
Ross was so friendly and helpful. Such a kind, knowledgeable and patient salesman. He made us feel comfortable with the whole process. He truly is an asset to NYE Ford. We have so much gratitude.
What great service! Klayrissa went above and beyond to address our needs today. We will certainly be back!
Very good buying experience. Sean was very helpful knowledgeable and easy to work with
Jeff was amazing I recommend him to anyone buying a car
Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met.
I just want to say that I was truly overwhelmed by the fantastic, above and beyond service I experienced today 4/25/25. My van would not start in the Walmart parking lot.. I walked to NYE Ford in Oneida and was greeted by a very pleasant, competent young lady (sorry don't know your name) who quickly tried to help me. Long story short, an employee went to my van at Walmart, was able to get it running enough to bring back for diagnostics. When they heard I was taking an Uber home, they offered to drive me home which I accepted. ... Read More Google - Apr 26, 2025
you guys did a wonderful job fixing my corolla
Works hard with the community
After my truck sat at another dealer for 2 weeks without being looked at (despite being within warranty, and originally purchased there), I made the decision to move the vehicle to NYE. Within 2 business days, they had diagnosed the issue. The repairs were completed quickly upon receiving the parts, and the communication throughout the process was excellent. I am likely a NYE customer now- both for service and vehicle purchases. Strongly recommend NYE
Sean is the man to see
Alex was amazing with helping me find my new explorer. His patience and knowledge were extremely appreciated. I will definitely be recommending him to friends and family!
Keri always gos above and beyond expectations. Always a positive experience dealing with NYE Ford.
Alex was incredibly professional and knowledgeable about the product. Would definitely recommend others to work with him if they’re in the market for a new or used vehicle!
Excellent customer service worked on a difficult problem for me with excellent results.
I'm not sure if it is nye or Ford Motor Company that continues to say nothing is wrong with my truck when at the beginning I had no issues with transmission until roughly 2,000 miles then continue to tell me nothing was wrong then they change the transmission had no issues for a short period of time then continued to have transmission issues with slamming into gear or out of gear return truck tonight approximately a week ago they said they could not find anything but ran diagnostic it stopped for a short period of time now continues to slam ... Read More DealerRater - Apr 19, 2025
This is the 3rd vehicle I’ve purchased from the Nye Auto Group. My prior experiences were very good, but this time was the best yet - Ross Barton was an absolute gentleman and pleasure to do business with. The straightforward approach and low pressure atmosphere made me feel very relaxed and welcome. Ross was extremely patient with me when explaining the touch screen and other gadgets pertaining to my new vehicle.
The experience at Nye Ford couldn’t have been better due to the help of Ross Barton. His experience and friendly personality helped us through al the steps of buying a vehicle. Before we left he gave us a tutorial on most of the technical equipment, which was very informative for us. Great Experience!
A BIG Shout out to Dylan for all the Love and support while I purchased my 1st. Vehicle as a widow. Dylan made this experience seamless while being so understand and helpful. I'm More than happy with the deal we made, also a BIG Thank-you to Brian for moving this deal forward. I highly recommend Dylan if you're considering a Toyota. I'm impressed and thankful for this experience. 🙌 👏 👏
Amazing experience! Buying a car has never been so easy and hassle free! Ross was on top of everything and had great communication. Five star customer service all around. I love my new Bronco!
Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational.
Sean and Matt took great care of us. Highly recommend
Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful.
Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service
Best place ever always gets my vehicle in and done in a timely manner excellent customer service
Alex and Matt were very clear and helpful during the whole process!! They made it easy!!
Ross is a friendly and knowledgeable guy. Low pressure, I enjoyed the whole process at Nye Ford.
The mobile service was Convenient and professional. Would consider it for future oil change, etc.
Great job by Michelle & the team. Very pleased
It was a horrible experiance. They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting check park aid faults on my display. Never happened prior to this. They wanted to charge me $1200 to repair it. They said the module was bad. I told them I wasn’t paying for that. They then said i had to pay $300 for the tech to troubleshoot it. I also refused to pay that. I would say that when they changed the harness they shorted something to ... Read More DealerRater - Apr 13, 2025
Sean Bready is excellent salesman! Highly recommended! Stop in and see him.
Everyone at Nye Ford is very friendly salesman Alex was very good will do business with Nye Ford in the future
Alex and Matt did a great job
Had a very good experience with the NYE team Alex, Matt and Brian. They were very accommodating and informative on our new 2024 Ford Escape. Alex was great in helping us pick out our new Ford and explained everything we needed to know.. Thank you
Just purchased an escape hybrid from Nye my salesman was Alex superperson a person that you would want to see if you are looking for a new vehicle he is the person that you wanna talk to
Great service from Dan and Ross🤝
Keri did a great job , she got answers to a couple of questions I had , She was a pleasure
Extensive work done on scheduled maintenance and work was completed and done with reasonable cost.
I had another service for my F-150, I was glad Keri handled my visit ., I had a couple of questions about my vehicle , Keri got the answers for me . Keri's the best , I hope she's there everytime I come , what a pleasure .
Alex was good to work with. Matt did a great job with the financial side.
It was the best service and experience I’ve ever had with a car dealership. I definitely recommend them to others.
One the best representative ever. Always goes above and beyond to take car of all the vehicles that i bring in. Always has a great attitude and very friendly.
Good service as always Only had to wait for a hour not bad for no appointment
Jeff is the best salesman!! Went above and beyond to make me comfortable. Highly recommend!!
Alex did a great job helping me get the truck that I wanted. This is the 8th truck I’ve bought at Nye Ford. Matt was great helping me with financing and warranties.
Keri was amazing Fit me in with little notice and got my new tires Thank you Keri
Alex bryden was my sales person ... called me when the vehicle came in and knew what I was looking for... came to an agreement quickly and professionally...
Awesome person always happy and ready to help. Never had a bad experience and love chatting with her
This is the second vehicle I have bought from Nye and both times I’ve been very impressed by the customer service. Give kudos to Alex for his excellent salesmanship making my purchase stress free and pressure free. Usually you dread when you have to buy a vehicle but they show it doesn’t have to be that way. This dealership is the best!
The service manager went above and beyond to make the situation right because of this I keep my business at Nye Ford.
NYE Ford great service
Thank you Sean for the new ride!
Thank you for all your help Sean! You were fantastic! #newbronco
Our Ford Expedition has been serviced by the great service team under Mike's leadership. Chris, Klayrissa, Keri and Michele treat me extremely well and my Ford even better that I bring in my Audi for tires and have them provide whatever service possible on it they can. I would highly recommend team NYE Ford for your service needs. Ps both cars weren't purchased at NYEs, if that explains how professional they are! Thanks team NYE Ford Service.
Michele was great and amazing. I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job and the car came back clean. The whole experience was professional and. I left with a good impression of the facility.
Highly suggest working with Alex at NYE Ford! He was great at helping us find the vehicle we wanted, and was extremely helpful and knowledgeable. The entire staff was friendly and easy to work with. We will be back again in the future!
Alex went above and beyond to get us the vehicle that we were interested in. Highly recommended if you're in the market for a Ford.
Nye is a great place to shop for a car. This was my second time buying from them, so obviously I came back! Experienced, professional and knowledgeable everyone is without pressure. It can be daunting car shopping but they do everything they can to make it pleasant while you’re getting a great deal, service and they handle all the financial stuff. I can’t say enough and their service department is excellent also as I have used them regularly. If in the market for a vehicle this where you want to go.
Awesome experience with Ross and Matt in finance. I will be back
Klayrissa always greets me with a smile when I come in for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Service
Ross was exceptionally friendly and helpful. He was always updating me about my vehicle and helping me build a truck that I exactly wanted! It was my best vehicle buying experience I have ever had!
Jeff did great setting up my ford pass
Keri in your Ford service department was wonderful to work with. She was helpful, caring and insightful.
Alex did a great job, everyone was helpful. My wife and I are very happy with our 2024 F350 Lariat
Very easy and satisfying transaction working with Alex. Couldn't improve.
Excellent service, friendly demeanor, and wonderful personality to boot for Ms. Brittain. Great job Ms. Brittain and Nye Ford for making the customer experience enjoyable.
Jeff is very friendly and knowledgeable. He gets the job done. Very satisfied.
I would like to thank Ross for taking the time to guide me thru the car buying process. He made it so stress free . I appreciate everyone making me feel like part of the family. I highly recommend Nye Ford to anyone that is looking for a seamless car buying experience.
Jeff socha was amazing, made the process real easy, he was very tech savvy
I was very happy with the way Sean Brady gave me many options and kept my needs and wants in his forefront. Nye gave me a great deal on my trade in & got me in the truck I wanted.
Bought my new Ford from Ross great guy,friendly knowledgeable.
Sean did great
Alex did a great job for us. Lots of helpful information, no pressure. Highly recommend working with him. We bought a Maverick. Just the truck we needed.
Just a bronco from Nye Ford everything was great exceptional customer service from Ross and Matt would highly recommend for people to go there to buy a car or a truck
Jeff socha waa great
Excellent service will return back if we ever have any issues . Fixed our problem and it as greatly appreciated.
Sean (sales) and Matt (financing) were both knowledgeable, helpful, and friendly. It made the buying experience as smooth and easy as possible.
Sean and Matt were great, knowledgeable, helpful, and friendly. Made the buying experience as easy as possible.
Dan Schirtz - Nye Ford General manager
1479 Genesee Street
Oneida, NY 13421
Sir,
I own a 2022 F-350 Dually with the 7.3 Gas engine, bought it new from Nye Ford in 2021. During the last snow storm, while out plowing snow I got stuck and was applying a lot of throttle to get unstuck. I got out but after the large application of throttle had a "Check Engine" light.
I should mention, despite being a 2022, the truck has 2700 miles on it so I clearly wanted it looked at by the dealer under the power train Warranty. In that I don't drive ... Read More DealerRater - Mar 23, 2025
Friendly staffing easy to make appointments knowledgeable of there vehicles quick to get my vehicle in and out
See Sean Brady, he and the team were great!