Customer Testimonials
Troy was professional and provided timely communication. I was disappointed that some aftermarket add ons were not negotiable.
Jeff, my sales guy was the best sales guy I probably had in 20 years took his time with me no pressure when out a lot of things on the truck I wouldn’t of known great salesman
Great service! Friendly sales people! Wha’s not to like. Matt worked with me to get insurance snafu fixed.
I am very pleased with my experience at NYE Ford with Troy…I plan to keep coming back! Troy was able to get me the vehicle I wanted at the price I needed.
Altho they added dealer options w/o my consent, Mat & Rodney made it right. Love my Maverick!
Nye Ford treated us like family. We got a great Ford truck at a price that fit our budget. Matty L. took good care of us. Highly recommend buying from Nye Ford. Thanks for a stress-free car buying experience.
The car was not cleaned detail that good paperwork from other owner still in it.
I had no appointment but they took me right in and were very friendly. I couldn’t have asked for better service. Would definitely recommend anyone to go there!
The best car buying experience I have ever had- bar none! Better than the Ferrari dealership!
Great, easy and efficient process. The staff was very polite and easy to work with.
Fast and easy trade! Couldn’t be more happy with my new vehicle! 10out of 10 recommend!
My experiences when having to visit for service are Always a pleasure-they are courteous and through.
The parts and service departments are staffed with knowledgeable and very courteous people. I've always had good experiences with both departments.
NYE service department was great! They got my truck in as promised and repaired in the time frame promised.
Greatest service department I have been to. Everyone was knowledgeable and friendly with myself and other customers. Highly recommend to friends, family and everyone looking for not just a ford service department but a place where the environment is very welcoming to everyone.
Took my car in for a an oil change and switched over to snow tires. Apparently I had the wrong date but Nye Ford saw me anyway and took care of the oil change and snow tires.
We were long distance buyers and they worked with me and make it easy to purchase my new truck.
The service department employees are knowledgeable, respectful and friendly. They let me know everything that was going as the serviced my vehicle. They didn't push any unnecessary repairs did only what was necessary.
Thanks to J. Smith and J.P. I got a good deal on a Great Truck ,,,
Huge THANK YOU to sales rep Joe Smith. He provided me with outstanding customer service and very well informed about the vehicle and answered my questions. A great sales rep!
Very good service on the oil change and seat belt repair did in a timely manner
Good experience with this dealership. Joe Smith in sales was great on following through with all the details.
Nice people , Good deal , Salesman J. Smith was very personable as was JP . Glad I chose NYE .
Just bought a new ford f150. Joe helped us from sales. He was great to work with on sale.
Great test drive experience and chill atmosphere made me choose Nye for my car purchase. Got a good deal and paperwork was pretty painless. Highly recommend Nye Ford.
Nice dealership. Good price on vehicle. Good test drive experience. Easy purchasing process and delivery.
Everything went smoothly. They are extremely friendly and helpful. I would definately recommend them to anyone.
The ford service team is the bomb.All of my needs were met at appointment.
Check in was very quick and the service writer was very helpful. Overall a good experience.
I had a very pleasant experience with this dealer service center. Techs are very knowledgeable.
im a twenty year customer, i think that speaks volumes. never ever disappointed in all those years.
Nye always takes great care of me and my family! Friendly staff and easy to work with. I’m very happy with my service!!
Prompt, reliable and courteous. Great service by NYE Ford. Always a returning customer. Thank you .
Nye service dept. always gets the job done, but my only problem is their new phone system directs my call to the correct place and tells me I'm the next caller in line and then wants me to leave a message to get a call back! This is not good for me to have to wait for a call back to make an appointment or check status on my vehicle! They need to have a human answer the phone!
Making the online appointment was super easy. The staff at Nye's called when my car was completed and had everything ready when I picked up my car. Super friendly staff.
Troy has been very informative in helping me decide what vehicle to buy. I look forward to making my purchase with him!
Best experience ever ! Thank you Rodney , Steve , JP and Jeffrey S. NYE Ford is the best !
Stopped in a nye ford Saturday morning drive off with a 2022 fired edge that afternoon. Dylan was awesome getting me in a new car
Love Nye. purchased a 2022 Ford explorer .Dylan from Nye was great. Go through Dylan
I had a fantastic experience buying my truck at NYE. I had a unique situation - reserving my vehicle online, waiting serval months to see if I could get a chance to order, then ordering, then waiting again for production and delivery. Two huge things helped me. 1) Order emails from Ford went to my promotions folder, so I nearly missed my chance..NYE reached out by phone to ensure I didn't lose out. Then the final stages.. My EV just barely made delivery by the end of 2022, I was nervous because I could have lost my tax credit.. Alisha ...
Amazing people. Aleasha was phenomenal helped me every step of the was and made sure I was taken care of. Finance manager Devin was amazing didn’t think I’d get the finance options I need but he did great!!!! Aleasha is the reason I will buy from Nye ford again!!!!!!!!!
Great experience!! Brought my 2021 Ford Bronco Big Bend in for service. Kyrie LaGasse at the service counter was amazing was very nice and informative. Was able to fit me in to get my vehicle serviced. Excellent Service will be coming back again and again.
Purchased my 2022 Ford Explorer Timberline and was extremely happy with how quick and easy it was! Also, the trade in value of my previous vehicle was awesome! Highly recommend Nye!
I inquired at Nye Ford about a 2022 Ford F-150 and was blessed that Alisha Zawada answered my internet request. She answered my many questions by both phone and text promptly and competently. We set up an in person look at the vehicle and she explained the various features to me and her knowledge of the vehicle and its features impressed me greatly. I was an easy sale on the truck bur Alishia made it easier as she was professional, easy to work with and so nice. I noticed a decal had been left off the tailgate of the truck and ...
I want to Thank Dan for being an understanding salesperson, and helping me with my many questions. Thank you for looking out for the Chevy Spark. I give you 10 stars. Talking to someone who is friendly means everything when purchasing a car.
They did a great job,changing my oil & replacing my rusty brakes ,& car inspection ,Walt Norris ‘last week
Great experience! Shad Carlson was professional, knowledgeable and nice! Easy, done in one day. Highly recommend.
Saw vehicle I wanted online. Within a day I was driving home with it. Shad was great!
Great service, ran into a problem and service department was able to fit me in, customer service excellent
keep on telling people that MRS MICHELLE MILDRED is the best account manager that can help you on your Forex trading. with the help of MRS MICHELLE life has been so good to me and my family, I did an initial investment of $1000 and I received a surprised profit of $10,250 after 7days sf trading, Forex trading is real and safe with the help of MRS MICHELLE. Change your lifestyle! contact her via.Email: [email protected] whatsApp number: +1(910)227-4380
I have not had any response for my request for service on my windshield washer dispenser. When will I be scheduled for an appointment?
Collin the salesperson was amazing to deal with. They go above and be on to make a happy customer. Jessica in finance is amazing and very fast service. Didn’t feel pressured at all during buying our new Ford Edge. We would recommend this place to anyone
I needed a new used car due to an accident and Collin was very helpful and accommodating. He found the specific car for me and brought it to me for a test drive, and we completed the sale very easily.
I bought a new Ford Fusion from a young man named Colin, he was very helpful and courteous, I have recommended him to my friends and when its time I will be back for my next car.
I have been a loyal Nye customer for several years, mostly drove a Toyota Camry. Then sales person Collin H suggested a Ford Fusion. I love it and the service dept has been great too!
We received our new f 150 today we. We order it couple months ago from rich Belcastro he was excellent to work with then today we picked it up at nye Ford in Oneida mark the sales manager was great to us taken care of our needs till rich got there and even after he was still doing a great job then there is Jessica in the financial office she explained everything on the layman’s level so overall it was a great day to work with all those excellent people
I had a small issue with my ‘20 escape.. service got me right in, fixed 2 issues , did a courtesy all point inspection, and had me on the road in 45 minutes…… Can’t beat that…..
My wife and I were blown away by the customer service in every area We are now life partners with NYE Ford
Picked up my 2021 Ford Edge last week. Doran (my sales rep) was very helpful and knowledgeable. I needed help with the new touch screen as i am not computer savvy. He told me to come in anytime i needed help with it so i guess i will be seeing him often. Nye Ford is a great dealership and makes it easy to deal with. Thank you Doran
Very helpful throughout the whole process. The staff were pleasant and knowledgeable about their job.
Collin was an excellent salesperson and everything was smooth with not a lot of hassle. Financing quick and easy. The Ford Explorer is a great vehicle
Great Ford Dealer, Doran (my sales rep) was a pleasure to deal with. Love my new F150, they gave me a fair trade in value for my old car. Got the 0% for 72 months form Ford Credit. Would recommend NYE Ford.
We picked up our 2021 Ford Explorer Timberline last week. We turned in our old lease for a new one. Nye made everything easy. No pressure and Jeff Socha was very helpful and friendly during the process. Will definitely do business with them again in the future
Excellent and prompt service. Had stock of the model we were looking for. We will be returning.
we just bought a new 2021 ford escape from Nye ford. The sales rep Shad Carlson was very professional and pleasant to work with. Jessica was very pleasant to talk to and didn't push us into anything we didn't want extra. Very good experience
The people are very nice and efficient. i would add accommodating as well. The facilities are very clean and the scheduling is 'no lines, no waiting'
Contacting parts and talking with Nick in parts was effortless. He was helpful in ordering necessary parts & parts arrived ahead of schedule. Brian in service was helpful as well, processing an RO (Ford Points) to cover parts that were ordered. Great job from both parts and service.
Jeff was very helpful when it came to looking at the different cars and trying to get the best deal possible. Along with showing me how to connect my phone to the radio and the different things I could do.
Jeff Socha was a great help to me when I was looking for a new vehicle; I couldn't find a Ford Edge and he was very helpful in locating one. Dan Jones was very helpful when it came time to finance my purchase, finding a source with low interest rate.
Making a service appointment was easy. Service was performed efficiently and professionally. I purchased my 2015 Edge there and the whole operation is top-notch!
Wonderful job repairing bed and mirror. Carbone wouldn’t give us the time of day. Thanks much Scott!!
The sales staff (Shad and Mark) worked very hard and professionally to get us exactly the vehicle we were looking for. Nye Ford is over an hours drive from our home, but absolutely worth the drive.... Give Shad a call today!!!!!!!!
Doran and Jess were amazing! I’ve never felt more comfortable in any purchase ever in my life, being treated like a human during this process is not the norm, Doran took the time to walk me through my daily routine with my Ford Bronco, Jess went above and beyond to find me literally the most amazing deal ever! Both Jess (who did all my financing) and Doran (salesperson who could sell ice to an Eskimo) made me feel like family and have each individually reached out to me asking how everything was going, today I woke up with a ...
My wife and I purchased a 2021 Bronco Sport yesterday - our first vehicle purchase since moving to NY and our first from Nye. Our salesman, Shad, was excellent - knowledgeable and patient as we worked out the details to make the purchase possible. Also, once we decided on the purchase, Shad, along with Jessica from the finance department, made the process extremely easy and convenient. We will definitely return to Nye in the future!
We have recently purchased two new vehicles from NYE Ford and have purchased 8 others previously. Jeff Socha and the ENTIRE team at NYE Ford are simply amazing and go out of their way to help you and work with you!
My wife and I have bought our 9th vehicle from NYE recently. Our salesman Jeff and the entire team at NYE are simply the best and go above and beyond each and every time we’ve been there. Thank you team NYE.
I bought a truck from Jeff Socha. I love my truck! It was a great experience and will return in the future! Thank you so much Jeff.
Staff was professional. Transaction went smoothly. Enjoyed my car buying experience. Jeff and Jess made my visit worthwhile. I would highly recommend nye! I would return when I need a new car.
They are great people and vary helpful to .
I Went to Nye Ford not knowing what I wanted . Tim Nye took great care of me. Made car shopping easy and fun, when I usually don’t like car shopping !
Thank you Doran for making this a very pleasant and no pressure transaction, truly the easiest experience ever purchasing a vehicle. I would go back.
I went to Nye Ford for service on my '17 Expedition. I was experiencing a noise that appeared to be coming from the rear end. They did a thorough examination and test drive and said that they found nothing wrong, reassuring me that I had no service issues. They did all this as a courtesy with no charge. What a super outfit.
Picked up my 2020 F-150 the other day. Turned in my old lease for a new one. Nye made everything easy. No pressure and Doran was helpful and friendly during the process. Will definitely do business with them again in the future.
Love my car! Nye Ford and my Salesman David DeForest made it so easy in this difficult time!!! All staff including Jess in financial went above and beyond to make sure I have what I need!!!
Fast, friendly service. Easy to make service appointment
I shopped around and finally found the truck I was looking for at NYE on there website so I set up an appointment to go check it out in person before I made my final decision. When I arrived at the dealership I was greeted immediately by a couple of there friendly staff. I was introduced to Doran the floor salesman and he was very friendly and helpful and answered any questions I had with no pressure at all. As soon as I decided I wanted the truck he was very profectional and and made it a quick and easy ...
All around good experience. Dave and Jess were great to work with. Highly recommend. We will be back for sure.
Their service department is always fast, friendly and excellent at what they do. Even the waiting lounge is classy. NYE Ford is the best!
It is convenient to get to. I did not feel pressured to buy. David was a nice guy to work with during the sale of my vehicle.
A bit more expensive than elsewhere but in the pandemic a safe place for service. Also went for the warranty on the rustproofing and have not heard back from NYE Ford for that yet.
Picked up my lease vehicle and they did a great job in having the truck ready ! Everything was perfect and they treated me like a Princess. Truck looked great too!
Did most of the research for my truck on the Nye Ford website. Once I decide on the final few choices, talk with a sales manager and determined the payment cost for each option, narrowed it down to two, then scheduled an appointment to see the two choices side by side. Once I made my selection, scheduled a visit to finalize paperwork and pick up my new truck (Ford F150 STX). with the COVID-19 limitation everything went very well.
Had great dealings with the service desk in getting my vehicle in for needed repairs. One time under warranty and again after warranty had ended. Would definitely recommend the service department.
This was the first time I brought this particular vehicle (2018 F-150) in for service. I made the appointment over the phone and got in in 1 day. Easy entry into sheltered bay. Quick fill-in of paperwork at desk. Friendly personnel. Customer lounge is clean and modern with coffee, soft drinks and snacks. Comfortable chairs, TV, Music, Outlets available. My service only took about an hour, no problems. I did not interact with sales, but service department is very good in my opinion.
I just got home with my 2019 Ranger - I Love it! This is the 5th vehicle we have purchased from Nye and it gets better each and every time. The sales person Tim Nye paid attention to detail and made it another enjoyable experience. The entire staff made me feel welcome and was courteous and helpful. I will see you again in 4 years! Rob P
Great sales department and service is fantastic. The job is done right the first time every time
Easy to schedule repair work, and they got my vehicle in for service quickly and the problem of my vehicle was resolved. Thank you. Bill
Doran, Tim and Mark were great to work with. They were very knowledgeable about product line and newest safety features included in the Fords. They worked closely as a team to get me to a price I felt I could manage. Car was clean and ready when I chose to pick it up. Will return to them when my lease runs out.
Nye Ford Service Department has provided outstanding service for our Ford owned vehicles for over the past 15 years. We highly recommend Nye Ford, Oneida, NY.
I just bought a Ford Escape and absolutely love it - even though I said I was not buying a new vehicle. My salesman Shad found an escape that just came in with all the features that I wanted. He was very knowledgeable on the vehicle and new exactly what I wanted to make me a happy customer. I would definitely recommend Nye Ford to anyone that is looking for a new vehicle. Tammy